Find answers about services, funding types, referrals, and next steps with Prime Path Care in Marangaroo and surrounding suburbs.
Send us a message and we will help.
A good service agreement makes expectations clear, including what supports are delivered, how they are delivered, scheduling, and any notice periods for changes or cancellations. It helps you and your provider stay on the same page from day one. (NDIS service agreements).
Sometimes. Short-notice cancellation rules depend on what is agreed in your service agreement, and whether the conditions in the NDIS Pricing Arrangements allow a cancellation claim. Always check the cancellation and notice period section before you sign. (Using your service agreement, NDIS Pricing Arrangements).
NDIS rules set out what providers can claim, including when travel or certain claim types apply. If travel may be claimed, it should be explained clearly in advance, and aligned to the current pricing arrangements. (Travel claiming rules and other costs).
NDIS worker screening checks are run by state or territory screening units on behalf of the NDIS Commission and result in a worker being cleared or excluded from certain roles. A clearance can be valid for up to five years. (NDIS worker screening).
You can raise concerns directly with your provider, and you can also report an issue or make a complaint to the NDIS Quality and Safeguards Commission. They accept complaints about providers or workers. (Report an issue or complaint).
Clear answers about supports, funding, bookings, and home and living options. If you want to explore support types in detail, view our service categories.
Yes. Prime Path Care is listed on the NDIS Quality and Safeguards Commission provider register. (Provider register listing).
The NDIS has three options: self-managed, plan-managed, and NDIA-managed (and you can combine them). (Ways to manage your funding).
No. Sharing your plan is your choice. You can share only the parts that help a provider understand your goals and how you want support delivered.
In some cases, a service booking in the myplace portal is needed before supports can begin. It is worth confirming who will create it and what is required for your funding type. (Using your service agreement).
The NDIS funds supports that relate to your disability and meet the program rules. If you are unsure, the NDIS publishes guides on what is and is not an NDIS support. (Supports funded by the NDIS).
Transport funding may be included if you cannot use public transport without substantial difficulty because of your disability. (Transport funding).
SIL is help or supervision with daily tasks to help you live as independently as possible while building skills. It is generally for people with higher support needs. (SIL for participants).
Specialist Disability Accommodation (SDA) is housing designed for people with extreme functional impairment or very high support needs, with eligibility assessed by the NDIS. (SDA).
Yes. Under NDIS rules, a written service agreement is required for SDA supports. (Service agreements and SDA requirement).
Yes. Many agreements include a notice period for changes or ending supports, and you can find that information in your service agreement.
Send a quick enquiry and we will respond with clear next steps and service availability in your area.
No pressure. Just a simple conversation to see if we are the right fit.
What we commonly help with
Our supports are designed to fit everyday life, whether that is at home or out in the community. Depending on your plan and goals, support may include:
Personal care and day-to-day routines
Community access and social participation
Transport support for appointments and activities
Life skills and independence building
Community nursing care where funded and appropriate
Home and living supports such as SDA or shared living related support
What to expect when you contact us
When you enquire, we will ask a few simple questions to understand your goals, preferences, and suburb. This helps us confirm whether we are the right fit and whether we have capacity for the supports you need. If we move forward, we will keep everything clear from the start, including what support looks like, how scheduling works, and what you can expect from communication and check-ins.
A note on service agreements and clarity
A service agreement is there to protect clarity for everyone. It outlines what supports will be delivered, how they will be delivered, and any important terms such as notice periods for changes. If something is not clear, you should feel comfortable asking questions before you sign. Good support is built on transparency.
Local support, delivered with respect
Being local matters. It makes it easier to provide consistent support, communicate clearly, and understand the needs of our community. If you are in or around Marangaroo and Perth North and you are looking for NDIS disability support that feels respectful and reliable, we are here when you are ready.
If you would like to talk through your situation, you can contact our team and we will help you work out the best next step.
